Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
At Thickez, we want you to love what you order. If you're not completely satisfied, we're here to help.
Returns
We accept returns within 14 days of the delivery date. To be eligible for a return, items must be:
Non-Refundable Items
The following items are final sale and cannot be returned
Exchanges
We offer exchanges for a different size or item (subject to availability). If the item you want is out of stock, we will issue store credit
Refunds
Once your return is received and inspected, we will notify you of an approval status. if approved
Returns
Customers are responsible for return shipping cost unless the item arrived damaged or incorrect
Damaged or Incorrect Items
Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 3 days of delivery at Thickez@help.enterprices. Include your order number and photos of the issue so we can resolve it quickly.
How to Start a Return
To initiate.a return, email us at Thickez@help.enterprises with your order number and reason for return. Well provide instruction on how to send your item back
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